AI Resolution Rate
Queries handled automatically
80%
AI-Powered Support Platform
Turn conversations into resolutions
- No Credit Card
- 30-Day Free Trial
- Cancel Anytime
Custom Omni-Channel Enterprise Communication Platform
Your website
Messenger Apps
Mail services
AKA-Chats for Individual chatsIndividual chats
AKA-Chats for Group chatsGroup chats
The AKA CONNECT service allows businesses to keep all communications within a single platform
Our service combines many functions, but its main purpose is to create a unified system of chats and communications through which businesses communicate with their customers and within the team.
AKA CONNECT helps companies process customer inquiries faster, automate routine tasks, turn conversations into tickets, and improve the quality of support.
All Integrations
SLA & Analytics
Smart ticketing
Omnichannel messaging
Task management
OCR & Image Parsing
AI Automation
Meet SLA goals and improve team performance in real time
Automatically create ticketsSmart routing & task managementSLA tracking & analytics
Telegram, WhatsApp, Email & more — unified in one workspace
Assign tasks, track progress and collaborate internally
Extract data from screenshots, receipts and documents
Answer common questions instantly with intelligent intent detection
Powerful Features
Everything you need to deliver exceptional support Automate, collaborate, and resolve customer issues faster with our complete support toolkit
Faster Response
VS manual support workflows
2×
Less Manual Work
Automation reduces overhead
60%
Customer Satisfaction
CSAT across all channels
95%
How It Works
From message to resolution
in seconds
01
AI Understands
Intent detection & context extraction from every message
02
OCR Extracts
Pulls structured data from images, documents, screenshots
03
Ticket Created
Automatically generates a structured ticket with priority
04
Agent Assigned
Smart routing sends it to the right team instantly